How to Fix Firestick Remote Not Working: Easy Troubleshooting Tips
Table of Contents
- Introduction
- Common Causes for Firestick Remote Not Working
- Basic Troubleshooting Steps
- How to Fix Firestick Remote Not Working
- Pairing Your Firestick Remote Again
- Power and Battery Issues
- How to Reset Firestick Remote Not Working
- Using the Fire TV App as a Temporary Fix
- Contacting Amazon Support for Firestick Remote Not Working
- Conclusion
Introduction
There’s nothing more aggravating than a Firestick remote not working, mainly when one is ready to watch their favorite shows or movies. Whether one is not able to change the channel, adjust the volume, or use the voice commands, a malfunctioning Firestick remote not working does really hurts one’s experience. Fortunately, problems with your Firestick remote are almost always solvable. In this blog post, we’ll show you how to troubleshoot and fix a Firestick remote not working, using simple steps you can follow at home.
Common Causes for Firestick Remote Not Working
Before we dive into the solutions, let’s take a look at some common causes for a Firestick remote not working:
- Battery Drain: One of the very common causes of a malfunctioning Firestick remote is a dead or low battery. Batteries slowly lose their charge, so over time, if that remote isn’t responding, then the first thing to check should be the battery power.
- Bluetooth Pairing Issues: If your Firestick remote is not working and the issue is with pairing, you will have to reset or re-pair it again with your Firestick.
- Interference from Other Devices: The interference of other wireless devices, such as routers, microwaves, and Bluetooth electronics, can be another reason why your Firestick remote is not working. These types of devices block the signal.
- Hardware Issues: Sometimes, there may be internal problems with the remote’s hardware that cause it to stop working. This may require a replacement.
Basic Troubleshooting Steps for Firestick Remote Not Working
If your Firestick remote not working is due to a simple issue, try the following troubleshooting tips:
- Replace the Batteries: A quick solution for a Firestick remote not working is to replace the batteries with fresh, high-quality ones. This helps to rule out any problems associated with power.
- Check the Range: If the remote isn’t responding, assure that you are within the effective range of the Firestick. If there are walls or obstructions between the remote and the device, try moving closer.
- Restart the Firestick: Unplug your Firestick from the HDMI port and power outlet. After 30 seconds, plug it back in. Often times, the simple restart will get your Firestick remote working.
Fix Firestick Remote Not Working
There are a lot of possible reasons for Firestick remote not working, but there are some quick fixes that may get the remote working again:
- Re-Pair the Remote: If your Firestick remote not working is related to pairing, try re-pairing the remote with your Firestick. To do this, press and hold the Home button on your remote for 10 seconds until the Firestick recognizes and pairs the remote again.
- Check for Software Updates: If your problem of Firestick remote not working continues, there might be an issue with the software. Check if there is an available software update on your Firestick by going into Settings > My Fire TV > About > Check for Updates.
- Using the Fire TV App: If your Firestick remote not working and you seek some sort of temporary solution, you can use the Fire TV app on your smartphone. This application will be used as a remote until you repair your physically available one.
Re-Pair Your Firestick Remote
Sometimes, the problem related to Firestick remote not working can be resolved by pairing the device again. For that:
- Press and hold the Home button on the remote for at least 10 seconds.
- Your Firestick will go into a search for the remote, and it should pair within seconds.
- Once the remote has paired, test all of the buttons to make sure it’s working as intended.
Power and Battery Issues
If your Firestick remote not working is a battery issue, follow these steps:
- Replace the old batteries with fresh, high-quality alkaline batteries.
- Make sure the batteries are inserted in the right orientation or that positive and negative ends are correctly aligned.
- If, after replacing the batteries, the remote still doesn’t work, then try using another set of batteries to rule out faulty ones.
How to Reset Firestick Remote Not Working
If none of the above steps work, a reset may be necessary to fix a Firestick remote not working issue:
- Remove the batteries from your Firestick remote.
- Press and hold the Home button for about 10-20 seconds without batteries in it.
- Put the batteries back in and attempt to pair the remote again. This reset will sometimes repair the functionality of the remote.
**Using the Fire TV App as a Workaround
If your Firestick remote not working and you aren’t able to fix the issue straight away, you may consider the Fire TV app as a temporary substitute. This app is available for both Android and iOS and can work like a fully functional remote when you’re working on the physical remote.
- Download the Fire TV app from the Google Play Store or Apple App Store.
- Make sure your smartphone and Firestick are on the same Wi-Fi network.
- Continue streaming content on your Firestick using this app as a remote, until the physical remote is fixed.
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Contact Amazon Support for Firestick Remote Not Working
This is likely if all of these troubleshooting steps do not resolve the issue with your Firestick remote not working, then you may need to contact Amazon support as it may require more troubleshooting or the remote is defective and needs replacement.
Visit Amazon’s Support Page: Amazon Fire TV Support.
Contact Customer Support: You can reach them via live chat, email, or phone for further assistance.
Conclusion
A Firestick remote not working is pretty common, but it’s usually easy to fix with the right troubleshooting tips. From batteries to pairing, interference, and software, based on the problem, you can follow the above steps to get your remote into working condition. If these solutions do not work, using the Fire TV app or contacting Amazon support may be your best options.
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